Last Updated: May 8, 2026
NexaPoint Health ("Company," "we," "our," or "us") is committed to protecting the privacy and security of personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information, including Protected Health Information (PHI), in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
By using our Website and services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
We collect various types of information to provide secure and effective healthcare technology solutions.
We may collect personal information when you interact with us, such as:
If you are a healthcare provider, partner, or patient using our services, we may process PHI, which includes:
In addition, we may collect users' device location information to provide certain features of our services, improve user experience
NexaPoint Health retains personal information, health information, and other user data only for as long as necessary to provide services, comply with applicable laws and regulations, maintain security, resolve disputes, and fulfill contractual obligations.
Healthcare records and protected health information may be retained for longer periods when required by applicable healthcare, legal, regulatory, or compliance requirements.
When information is no longer required, NexaPoint Health securely deletes or anonymizes the information using industry-standard practices.
Individuals may request deletion of their personal information by contacting NexaPoint Health at support@nexapointhealth.com.
Upon verification of the request, NexaPoint Health will delete or anonymize personal information unless retention is required by law, healthcare record retention requirements, regulatory obligations, security purposes, or legitimate business needs.
Deletion requests are generally processed within 30 days.
For questions regarding this Privacy Policy, data retention practices, or data deletion requests, please contact:
Email: support@nexapointhealth.com
For questions about this Privacy Policy or to exercise your rights, contact us at:
NexaPoint Health
2910 Adams Road | Suite 110 |
Norman, OK 73069
Email: support@nexapointhealth.com
Support: (464) 236 0695
If you believe your privacy rights have been violated, you may file a complaint with the U.S. Department of Health & Human Services (HHS) Office for Civil Rights (OCR) at www.hhs.gov/ocr.
This Privacy Policy ensures transparency, compliance, and protection of user data under HIPAA, PHI regulations, and industry best practices.